Mercari Vs eBay 2025 Guide [Which Is Better For Selling?]

Updated On: 07/01/2023
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Exploring the world of e-commerce can often feel like deciphering a complex maze, especially when it comes to choosing the perfect platform to sell your goods.

Two such platforms that emerge as strong contenders are Mercari and eBay. Putting these two side by side, selling on Mercari vs eBay, presents an interesting comparison that provides insight into their unique selling propositions, assisting sellers in making an informed decision.

Each platform has its specialties and quirks that resonate differently with every seller. Whether you're intrigued by Mercari's user friendly interface or attracted to eBay's global reach, it's essential to understand the nuts and bolts of both platforms.

So grab a cup of coffee and read on as we delve into detailed analysis, outlining the highs and lows of Mercari and eBay for those considering a foray into online selling.

What Is Mercari?

What-Is-Mercari

Mercari, primarily known as "Japan's answer to eBay," sprang onto the scene in 2013. The app based marketplace saw exponential growth with their unique approach to e-commerce, which resonated well with the younger, mobile-savvy generation.

The user-friendly platform connects buyers and sellers from all across the United States and Japan.

Notable features of Mercari include a vast inventory that spans various product categories, from electronics and apparel to sports goods and vintage items. Unlike many other platforms, Mercari offers a single fee rate of 10% upon sale completion, fostered transparency in trading practices.

One striking aspect is the absence of meetups or price negotiations; all transactions take place within the online platform itself. Listing items on Mercari is seamless; it involves uploading images, punching in a brief description, setting your shipping preference and price.

Mercari’s selling policies majorly lay emphasis on fraud protection and transparency. They follow strict procedures to ensure authenticity and hold payments until buyers confirm receipt of goods as described.

Whether you're new to e-commerce or have former experience as an online seller, excavating deeper into Mercari's anatomy certainly paints a promising picture.

What Is eBay?

What-Is-eBay

Born in 1995, eBay began its journey as a humble online auction site. Today, it has evolved into a global e-commerce powerhouse giving buyers and sellers an accessible platform to trade diverse items from antiques to tech gadgets.

The expansion of eBay is an impressive saga covering multiple continents and setting benchmarks in online selling.

The platform's key features include advanced listing options, global visibility, customization abilities with eBay store, and detailed analytics for selling performance.

The procedure for selling on eBay entails creating a seller account, listing your product, interacting with potential buyers, closing the deal and arranging the shipping.

However, like any other player in the market, it holds certain pros and cons for you as a seller.

Pros such as the breadth of its consumer base offer high sales potential while certain cons include competition against professional sellers or stringent buyer protection polices that may sometimes leave sellers at a disadvantage.

This roller coaster ride of trading on eBay may seem overwhelming but undoubtedly offers lucrative opportunities if handled well.

Signing up & Listing on Mercari and eBay

Signing up & Listing on Mercari and eBay

Navigating the maze of online selling becomes easier once you've cracked the core procedures involved. Both Mercari and eBay have somewhat similar yet unique sign up and listing processes that are worth delving.

Let's start with Mercari. It presents uncomplicated steps to get you going as a seller. First, you would need to create an account. This straightforward process asks for an email or a social media account for registration purposes pick one that suits your preferences.

Once registered, the action shifts to post listings. Sellers are required to add high quality images of products, write detailed descriptions, set a price, and configure shipping settings along with other necessary information about the item. Your product is now market ready!

Switching gears to eBay, there's an equally streamlined process in store for those jumping onto this marketplace wagon. Similar to Mercari, eBay encourages sign ups via an email or social media account. Don't shy away from reusing existing Google or Facebook profiles here if it simplifies life.

After signing up on eBay, you're all set to list your items for sale. The way forward is remarkably similar but requires some additional steps such as deciding auction style or fixed price listing and setting up payment terms while providing product details as done in Mercari.

Understanding these nuances will equip you for quick listings on both platforms while unlocking keys either towards selling on Mercari or eBay.

Safety: Seller Protection in Mercari & eBay

Safety: Seller Protection in Mercari & eBay

Selling online comes with its own set of risks and challenges. Luckily, platforms like Mercari and eBay have established certain safeguards to protect sellers from scams or fraudulent transactions.

Through this, they ensure a fair and secure trading environment for retailers operating on their platforms.

Mercari Seller Protection Mechanism

The basis of Mercari's seller protection policy involves certain prerequisites. The seller must provide full and accurate description of the listed goods, ensure that the item complies with Mercari's Prohibited Items Policy, and ship the item within three business days following the sale.

Once these conditions are met, if a buyer falsifies a return request, Mercari's Seller Protection shields the seller.

In addition, Mercari offers a built-in messaging system. This allows for transparent interaction between buyers and sellers that can be referenced in case of disputes.

It's imperative that all communication between parties take place within Mercari’s official chat platform to ensure eligibility for any seller protection claims.

A Leap Into eBay’s Safety Stance

Unlike Mercari, eBay takes seller protection several notches higher by providing an extensive array of protection measures through its eBay Money Back Guarantee policy.

This policy covers sellers if they receive false "item not received" or "significantly not as described" claims by buyers.

eBay also protects sellers through its feedback system where unsubstantiated negative feedback can be challenged and possibly removed.

The eBay Seller Protection program covers fraudulent returns or transactions via reimbursement or added credit to your account balance.

Mercari vs eBay: Fees

In the vast ocean of e-commerce, understanding the financial structure is paramount for sellers sailing towards profitability.

We're speaking about selling fees here, which can substantially impact a seller's net earnings. Let's navigate through the fee structures on two popular platforms Mercari and eBay to help you figure out the more favorable platform.

Mercari: The Convenient Flat Rate

Mercari follows a straightforward approach to its selling fees. It applies a flat selling fee of 10%. In simple terms, if you sell an item for $20, Mercari will charge you $2 as a selling fee.

This means, irrespective of what category your item belongs to or how much it sells for, Mercari will only deduct 10% from your final sale price.

This flat rate structure is appreciated by many sellers as it simplifies fee calculations and provides financial transparency.

eBay: The Complex Fee Structure

Contrastingly, eBay's fee structure is a bit more complex with varying levels based on the kind of item being sold and the final selling price. eBay charges an insertion fee (which is often waived off for first 50 listings every month), and then there is a final value fee that ranges between 2% to 12.35%, subject to certain caps.

For instance, if you're selling in Men's Shoes category, eBay charges you 9.15% of the amount of the total price including shipping if it's above $100 or $20 whichever is lesser.

As evident from these explanations, both platforms employ different models in terms of fees which can significantly impact your take home earnings from sales.

Shipping Fees In Mercari & eBay

Shipping Fees In Mercari & eBay

When navigating the dynamics of online sales, one factor that can significantly influence a seller's choice of platform is shipping. It's a pivotal aspect that plays a critical role in a sale's overall profitability.

Today, we aim to unravel the intricacies of shipping fees on Mercari and eBay.

Mercari

On Mercari, sellers have two options: either they can Ship on their own, or utilize Mercari’s Prepaid Label.

Ship on your own means you'll handle the full shipping process including costs. It allows for flexible pricing mechanisms and you might be able to find cheaper rates externally. However, keep in mind that arranging shipping yourself adds an extra layer of logistics.

Choosing Mercari’s Prepaid Label, offers three tiers based on weight categories: items up to 1 lb for $4.99; items between 1-3 lbs for $7.99; and packages between 3-10 lbs which cost $11.99. Although this is convenience simplified, it means surrendering any possible savings found from external providers.

eBay

Shipping within eBay is flexible and gives control over each part of the process to its sellers from deciding who pays shipping (buyer or seller), selecting mailing shipping services, right down to setting international shipping policies if they choose.

Additionally, eBay offers calculated shipping where rates are automatically determined based on the buyer's location and package dimensions a solution perfect for larger or irregularly sized objects.

So while Mercari provides usability with tiered pricing based on weight with added simplicity but potential loss of shipping rate savings eBay fuels autonomy giving more options and flexibility where postage costs are concerned but possibly adding more complication to proceedings.

When choosing where to sell, understanding these differing approaches allows an informed choice helping find your perfect balance between convenience and control over your bottom line.

Customer Service At Mercari & eBay

Customer Service At Mercari & eBay

An essential aspect of dealing with online marketplaces like Mercari and eBay is the level of customer support they offer. When you're a seller in the midst of a discrepancy or you simply need clarification, adequate support can make all the difference.

Reviewing Customer Support Approach by Mercari

Mercari's customer service happens to be both its strength and its Achilles' heel. On the one hand, they offer an extensive Help Center that covers a wide array of common issues.

They also have an in-app chat feature through which sellers can directly address their concerns.

When urgent hands-on assistance is required, Mercari falls a bit short for not offering phone or live chat support. Their responses might be delayed given they communicate almost primarily through email.

Comparative View With How Customer Service Plays Out At eBay

On the flip side, eBay provides more immediate forms of communication beyond just email, featuring phone support, live chat, and even community forums where peers can answer questions.

Their 'eBay for Business' Facebook and Twitter accounts also actively respond to queries and problem reports from sellers. However, during peak times wait times may be extended due to high call volumes.

Local Selling In Mercari vs eBay

Local Selling In Mercari vs eBay

Navigating the arena of online selling can seem like a daunting journey. Fortunately, platforms like Mercari and eBay have tailored features designed to bolster local selling, adding an accessible dimension for sellers to capitalize upon.

Analysis of Local Selling Features in Mercari

Mercari, first crafted on Japanese soil, has expedited its expansion into the international markets in the past few years. Upon closer inspection, one will see that local selling lies at the heart of this user-friendly platform.

Not only does it prioritize community-based transactions, but Mercari's strategic pricing model also accommodates sellers looking to infiltrate their local markets.

The MeetUp feature enables a more intimate buyer seller interaction by allowing users within proximity to connect and complete transactions free of shipping costs.

The simplicity inherent in listing items and syncing them with geolocation tags on Mercari creates an attractive proposition for those interested in local selling. The product listing feature indeed enhances an item's visibility among nearby potential buyers.

Comparison With Similar Functionality Within eBay

Contrary to Mercari’s concerted focus on bridging locally chained networks, eBay, a veteran e-commerce powerhouse, holds a slight twist in its approach towards local selling; instead of person-to-person transaction facilitation, eBay focuses more on cultivating an online marketplace where local businesses can sprout and grow.

eBay distinguishes itself by offering two unique channels for localized merchandising the Local eBay and eBay Classifieds. Local eBay allows users to list products that buyers can pick up locally either from their homes or their stores thus eliminating shipping charges.

On the other hand, eBay Classifieds offers opportunities similar to using online classified ads but without any transaction fee charged by the platform itself.

Professional Selling Accounts On Both Platforms

Professional Selling Accounts On Both Platforms

Selling enthusiasts often graduate to professional accounts to cater to a broader customer base, aiming to turn their passion into profit. Both Mercari and eBay have been sensitive to the needs of such sellers and have provided them with dedicated solutions.

Mercari Pro

Mercari presents its professional selling mode in the form of Mercari Pro. Offering a streamlined process ideal for those looking to sell in wholesale, it does this without compromising on Mercari's signature user friendly experience.

The benefits are clear greater product exposure, targeted marketing tools, and privileged seller support. However, it comes with an increased fee structure, which may Notably pinch your profit margins.

eBay Store

On the parallel track, eBay offers its professional solution as eBay Store subscriptions. Catering exclusively to sellers who move large volumes of goods, it provides benefits like lower final value fees and access to promotional tools targeting better visibility.

An exciting add on is 'Terapeak Product Research', an exclusive tool for market insights. While the enticing benefits give your business a boost, one must be prepared for the commitment of monthly/annual subscription fees.

What Sellers Say About Selling On Mercari vs eBay?

What Sellers Say About Selling On Mercari vs eBay?

Gleaning insights from those who have tread the path before you can bring valuable perspective when deciding between selling on Mercari versus eBay. Real life experiences and testimonials certainly offer a clearer understanding of both platforms.

Mercari

Several sellers love Mercari for its simplicity and user friendliness. The process from listing an item for sale to making a successful transaction is effortless and intuitive.

One seller quoted, "In my experience, Mercari takes the trophy in the category of simplicity." Some sellers felt that Mercari could do better in terms of expanding its buyer pool. "Wider exposure to buyers could help boost sales," mentioned another seller.

eBay

On eBay, sellers appreciate its extensive reach which allows them to tap into a larger market base. They champion the ability to sell and ship globally great for scaling up your online business.

Few sellers have expressed concerns over rising seller fees and complex selling policies on eBay. As one long term eBay seller puts it, "eBay's global presence is unparalleled, but they could be more seller friendly with their fee structure."

Weighing out Pros and Cons

Online selling platforms like Mercari and eBay come with their unique set of advantages and challenges. Here, let’s summarize the major pros and cons of these platforms for a quick comparison.

Advantages of Mercari

In our assessment of Mercari, several benefits stand out:

  1. Easy to Use: The Mercari interface is user friendly, allowing new sellers to get their listings live in a matter of minutes.
  2. Low Selling Fees: Mercari charges a flat 10% selling fee, which is generally favorable compared to eBay's tiered fees.
  3. Local Selling: With its local pickup feature, Mercari seamlessly navigates the process of local selling.

However, no platform is without its cons.

Limitations of Mercari

The drawbacks associated with Mercari are as follows:

  1. Limited Market Exposure: As it primarily caters to a US based audience, international exposure is comparatively limited for sellers on this platform.
  2. Delayed Payment: Sellers only receive payment after the buyer has received the item and rated the transaction this can lead to delayed payment times.

Now let’s turn our attention to eBay.

Advantages Of eBay

eBay comes with its own range of perks:

  1. Wide Reach: eBay delivers unparalleled access to global customers with its extensive market spread globally.
  2. Diverse Auction Options: Offering both auction style as well as 'Buy It Now' formats gives sellers the flexibility they need.
  3. Name Recognition: As one of the oldest online marketplaces, eBay enjoys robust recognition and trust among consumers.

Yet eBay shares its share of downsides too.

Limitations Of eBay

Here are some cons for selling on eBay:

  1. High Selling Fees: Depending upon category and overall sales price, fees on eBay can add up quickly for sellers.
  2. Unfavourable Returns Policies For Sellers: Buyers can return items easily which sometimes leaves sellers at a disadvantage.

While weighing your options between two such distinct platforms like Mercari v/s eBay, consider these pros and cons carefully against your personal needs and business model before plunging in!

Remember that both these platforms have their own unique appeals depending on your target audience, cost considerations, and product type among other factors that could impact your final output while leveraging an online marketplace for your selling needs!

FAQs About Selling On Mercari vs eBay

Is it better to sell through eBay or Mercari?

It depends on your specific needs and preferences. Mercari offers tools like Smart Pricing and Smart Offers, while eBay has more features and a larger audience. Consider what matters most to you when choosing a platform.

Is it cheaper to sell on Mercari than eBay?

It depends on your preferences and business needs. eBay charges fees to sellers, while Mercari offers free listings but takes a 10% cut from each sale. Mercari is advantageous for small businesses due to its easy and free listing process.

Is it worth it to sell on Mercari?

Yes, selling on Mercari can be worth it. It offers a wide range of categories, a large user base, and a user-friendly platform. However, success may vary depending on factors such as pricing, demand, and competition.

Is Mercari as safe as eBay?

Mercari and eBay both have safety measures in place, but there can be risks associated with any online marketplace. It's important to practice safe buying and selling practices and be cautious of potential scams or fraudulent activity.

Conclusion

When it comes to selling on Mercari vs eBay, the choice really boils down to your individual selling needs and preferences. Mercari shines with its simplistic approach and lower fees, making it ideal for beginners or those with few items to sell.

On the other hand, eBay stands out as a global marketplace with vast opportunities for larger sellers seeking substantial business growth. It's not a question of which platform is objectively better, instead, it's about identifying which of these suits your specific requirements aptly.

By understanding the nuances of each platform, you can step miles ahead in your online selling journey whichever route you choose Mercari, eBay or both!

Michael Restiano

I support product content strategy for Salt Money. Additionally, I’m helping develop content strategy and processes to deliver quality work for our readers.

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