GrubHub Vs DoorDash 2025 [Which Delivery App Is Best For You]
In the rapidly evolving landscape of food delivery apps, two giants reign supreme: GrubHub and DoorDash. Navigating through the various benefits, drawbacks, and unique features of each can sometimes feel more complex than putting together a five-course meal.
It's like standing in the middle of an expansive culinary universe, asking myself, GrubHub vs DoorDash - which one should I choose today?
As someone who loves to try out different cuisines from a plethora of local restaurants while enjoying the comfort of my home, I've had my fair share of experiences with both these food delivery services.
But each time I tap on one of the apps to place an order, I wonder which platform offers more value to a foodie like me. To quell my curiosity (and maybe yours as well!), I decided to dive deeper into how these services stack up against each other.
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GrubHub vs DoorDash: An Overview
It's a foodie showdown! In one corner, we have GrubHub, one of the pioneers in the food delivery sector. In the other, we have DoorDash, a fast-growing service quickly making a name for itself. Let's take a quick ringside view:
What Is Grubhub?
Grubhub is one of the pioneer food delivery apps providing doorstep deliveries from local restaurants in the US.
It enables customers to conveniently browse and order from a myriad of dining establishments, with options ranging from your favorite burger joint to that new sushi place everyone's been talking about.
Most importantly, GrubHub's intuitive interface makes it easy even for those who aren't particularly tech-savvy.
Easy ordering, real-time tracking, and a feature to pre-order meals (up to four days in advance) are some of the notable features that have made Grubhub a household name.
What Is DoorDash?
On the other hand, DoorDash has quickly grown into a robust competitor despite being a later entrant into this fierce marketplace. Like GrubHub, it connects customers with various local restaurants and permits online ordering.
Apart from food deliveries, DoorDash also offers grocery items and household essentials – an advantage for anyone trying to limit their outings amidst the pandemic.
Its DashPass subscription model ($9.99 per month) offers free deliveries on orders over $12 from participating restaurants – standing out as a desirable proposition.
Broadly speaking, while both these apps bring local gastronomy at your fingertips, they do have distinct strategies targeting their markets and audiences.
Therefore, choosing between them hinges upon multiple factors such as location availability, selection of restaurants, pricing structure or perhaps even personal preference driven by past experiences.
In the subsequent sections, I'll delve deeper into each app's unique elements - their availability in terms of location access to help you understand which network caters better to your needs.
In this comparison between GrubHub vs DoorDash, the goal is simple; Help you decide which food delivery service best fits your needs.
Where Is GrubHub Available?
GrubHub has an extensive network operating in more than 4,000 U.S. cities across all 50 states. By partnering with over 300,000 local restaurants, the platform ensures that you’ll almost always be able to find your favorite cuisine or restaurant on the app.
Whether you're craving Italian fare in New York City, or feeling adventurous with Thai cuisine in a small town like Missoula, Montana - there's a good chance that GrubHub's got your back.
Not restricting itself to urban-centric service; the platform extends its services to suburbs and quieter towns as well - making it remarkably accessible.
Just hop onto the Grubhub app or visit their website, punch your zip code into their location tool- you immediately get access to numerous restaurant offerings right in your neighborhood.
This wide reach is an absolute advantage for individuals who reside outside urban clusters but still wish to enjoy diverse culinary experiences.
Where Is DoorDash Available?
DoorDash’s reach is no less impressive, boasting a presence in over 7,000 cities across all 50 U.S. states. But where DoorDash truly takes the cake is when we consider its international reach - it also extends its services to over 80 cities across Canada.
While spanning domestically from coast to coast – from bustling cities like San Francisco and Miami, down to small townships such as Bangor, Maine – DoorDash also crosses borders into our neighbor up north.
For those living on international shores craving for some comfort food from home or wanting to sample global cuisines without buying a plane ticket - DoorDash serves as a remarkable solution.
You can check out whether DoorDash delivers in your area by visiting their website and using their easy-to-operate location tool.
When considering availability and service area reach alone between GrubHub vs DoorDash – while both provide comprehensive coverage domestically - Doordash injects an element of international flavor into the competition.
GrubHub User Experience
My interactions with the GrubHub app have been predominantly seamless. The sign-up process is pretty straightforward – you can even sign up using your Facebook account.
Once registered, the simplicity of their interface is a breath of fresh air amidst a sea of complicated tech apps.
GrubHub's homepage displays categories like 'Mexican,' 'Chinese,' 'Pizza,' etc., allowing you to go straight to the type of cuisine you’re craving.
Alternatively, you can opt for the traditional search bar at the top if you already know what restaurant or specific dish you want.
One feature I find particularly helpful is their sorting option - it allows you to filter results by reviews, distance, delivery time or cost – allowing an efficient selection process tailored to your current needs and moods.
Furthermore, they also provide an extensive 'Info' section for each restaurant featuring menus, contact details, reviews, and various other data that might be critical for your decision-making process.
Easy ordering and real-time tracking make GrubHub a user-friendly platform perfect for anyone who values convenience but does not wish to compromise on information quality.
DoorDash User Experience
Similar to GrubHub, DoorDash's user experience is quite intuitive. You can easily create an account using Google or Facebook.
At first glance, DoorDash has a slightly more modern interface preferring visuals over text - featuring large images of popular dishes from nearby restaurants on their homepage.
One distinguishing element of DoorDash's design comes through its dynamic categorization- they curate unique collections such as "Try Me Free," "DoorDash Delights," "Fastest Near You," and even allergy-friendly collections- making food selection as personalized as it can get.
In addition to being user-friendly, DoorDash’s unique feature is its optional subscription service - DashPass. For a monthly fee of $9.99/mo.,
DashPass provides free delivery on orders from eligible restaurants over $12 – beneficial if you order in regularly.
Both apps highlight accessibility and user-friendliness in their designs even when structurally distinct; however, the final preference on Grubhub vs Doordash might boil down to individual taste.
GrubHub vs DoorDash: Payout for Drivers
Today, many seek part-time work as delivery drivers on platforms like GrubHub and DoorDash. With such gigs, making a decent income primarily depends on how driver compensation is structured.
GrubHub Payout
GrubHub compensates drivers based off multiple factors including mileage per order and time spent completing the delivery.
As a driver, you also get to keep 100% of your tips, which can significantly increase overall earnings - a critical point worth noting if tipping culture is prominent in your locality.
On average, GrubHub pays about $0.21-0.23 per mile and $0.12-0.13 per minute of time taken to deliver orders.
Additionally, special offers during peak hours amplify earnings - more orders packed into peak dining hours mean more money!
DoorDash Payout
DoorDash similarly provides a base pay, tips, and promotional bonuses provided by the platform as incentive for certain deliveries or service zones.
DoorDash's base pay typically ranges from $2 to $10 per delivery depending on distance covered and desirability of the delivery location among drivers (determined using their algorithm).
Besides the base pay, any promotional bonus (during peak times), or customer tips go straight into your pocket!
It’s important to note that fuel expenses, vehicle wear-and-tear, among others aren’t covered by these platforms - you should factor in these operating costs when considering driving with either platform.
Ultimately while both platforms offer competitive compensation structures for their drivers, individual earnings will depend largely on numerous factors such as number of orders completed, peak hour availability among others.
GrubHub vs DoorDash: Customer Service
In the realm of on-demand food delivery, customer service can make or break the experience.
Grubhub Customer Service
Talking about GrubHub, they're absolutely on point when it comes to 24/7 customer support. Whether you need to rectify an order gone awry or have queries regarding your delivery time, help from the platform is just a tap away.
Moreover, reaching out to GrubHub's customer support can be done through multiple channels such as phone and live chat in addition to their comprehensive FAQ page.
The promptness of their service and willingness to ensure every order goes perfectly is genuinely impressive, rendering their customer support one of the best among food delivery platforms.
DoorDash Customer Service
Comparatively, DoorDash has had a mixed track record when it comes to customer service. While efforts have been made to improve their customer support with escalation channels for urgent issues related directly within the app, customers have marked certain inconsistencies.
Unfortunately, complaints of delayed response times and long resolution periods occasionally emerge and do cloud an otherwise flawless performance on other fronts.
That being said, DoorDash does provide an extensive FAQ section that covers common problems - providing a self-help option while you wait for direct assistance.
While both platforms offer multichannel support options for their customers round-the-clock; GrubHub seems to have a slight edge over DoorDash concerning responsiveness and problem resolution — making it more reliable in unexpected hitches.
Who Pays Drivers More?
Every potential food delivery driver’s key question often sways towards - who pays more per hour, Grubhub or DoorDash? This can be a complex question to answer accurately since real-time earnings fluctuate based on location, time of the day or week, and customer gratuity.
Overview of Pay Rates
On an hourly basis, DoorDash drivers or "Dashers" typically earn between $22 and $26. This impressive range includes the base pay per order, tips from satisfied customers, and promotional earnings from peak-hour deliveries.
It's worth noting that DoorDash's base pay calculation takes into account delivery distance, which can significantly impact overall earned income especially in large cityscapes.
On the other side of the coin, working with GrubHub allows drivers to pocket nearly $20 - $22 per hour which although lower than DoorDash accounts for mileage covered beyond just the base delivery fee.
Overall payouts for both platforms can be amplified through smart strategies such as working during busy meal times or accepting orders from generous-tipping regions. However on a purely comparative scale - DoorDash seems to slightly outpace GrubHub when it comes to per-hour payout to drivers.
So whether you're a student looking to prop up your income, a full-timer wanting to make some extra money over the weekend or someone just exploring gig-economy opportunities look at factors beyond just the hourly rate – base rate method used by platform, schedule flexibility allowed, payout frequency etc., before signing up!
Grubhub vs DoorDash – Which is Better To Work For?
Determining which platform is better to work as a delivery driver boils down to personal preferences and individual circumstances. Both GrubHub and DoorDash cater to millions of customers daily, ensuring ample work opportunities.
Advantages of being a Dasher - DoorDash
Comparatively, working for DoorDash offers a somewhat higher per-hour rate giving Dashers an opportunity to earn more.
Also, Dashers often highlight the platform's intuitive interface, making it easy to pick up orders and keep track of earnings. However, the allure of DoorDash can be slightly tainted by longer wait times due to their driver waitlist.
Prospective Dashers sometimes have to endure lengthy enrollment processes before they start dashing.
Merits of being a Driver - GrubHub
On the other hand, GrubHub provides an equally compelling proposition for prospective drivers.
The platform compensates drivers based on both delivery time and distance, possibly yielding higher earnings for longer deliveries or during peak dining hours.
Furthermore, joining the GrubHub family entails a simpler onboarding process allowing aspirants to hit the road quicker than with DoorDash.
Ultimately, both these platforms offer lucrative gigs with their own unique advantages — the choice between GrubHub vs DoorDash primarily depends upon your location; tips earning potential; scheduling flexibility needs; and personally how comfortable you feel navigating their mobile app interfaces.
FAQs About GrubHub And DoorDash
Does Grubhub or DoorDash have more restaurant choices?
This largely depends on your location. Both platforms have extensive partnerships with local restaurants. However, DoorDash also offers grocery items from select stores.
Which food delivery app pays more, GrubHub or DoorDash?
While both pay competitively, DoorDash drivers typically earn between $22-$26 per hour, slightly higher than GrubHub's average payout of $20-$22 per hour.
Who offers a better user experience, GrubHub or DoorDash?
Both deliver robust user experiences on their apps; however, it largely depends upon personal preferences when it comes to interface design and navigability.
Are there any monthly subscription options for these platforms?
Yes! DoorDash offers DashPass for $9.99/month, providing free delivery on orders over $12 from participating restaurants. GrubHub has GrubHub+ for $9.99/month offering similar benefits.
Can I work as an independent contractor for both companies simultaneously?
Yes! As an independent contractor, you're allowed to provide services for multiple companies simultaneously.
Conclusion
Deciding between GrubHub vs DoorDash essentially boils down to your needs or requirements, both as a customer or a driver.
Be it in terms of restaurant selection, pricing, geographical reach, or customer service – the platforms have their specific strengths.
They even vary for those considering work opportunities. DoorDash might be worth exploring for higher earnings potential as a driver or a DashPass member.
But if top-notch customer service and quick resolution of any issues are your priority – you might lean towards GrubHub. So weigh the pros and cons to find which suits you better.
Michael Restiano
I support product content strategy for Salt Money. Additionally, I’m helping develop content strategy and processes to deliver quality work for our readers.